How Microsoft’s Teams beat out Slack to become America’s preferred workplace messenger.
Microsoft’s messaging platform, known as Teams, became the top workplace messaging app in 2019—beating out competitor Slack—when it crossed more than 13 million daily users in July. By January, it surpassed 20 million, with 91 of the U.S.’s 100 largest companies using it. The increasingly flexible software seamlessly integrates chat, calls, file sharing, video meetings, and third-party apps to allow employees to engage in a nonlinear workflow.
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