Breaking Business News | Breaking business news AM | Breaking Business News PM

New Stars ratings for Medicare Advantage prioritize customer experiences

15 Oct 2020

Although customer experience measures have been a component of Stars ratings for years, health plans have not been as successful in improving their customer experience compared to other industries.

Read the full article here.
This content was originally published by McKinsey Insights & Publications. Original publishers retain all rights. It appears here for a limited time before automated archiving. By McKinsey Insights & Publications

Covid-19 – Johns Hopkins University

Download brochure

Introduction brochure

What we do, case studies and profiles of some of our amazing team.


Do NOT follow this link or you will be banned from the site!