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80/20
Quote: Richard Koch Author, investor, strategist

Quote: Richard Koch Author, investor, strategist

“The 80/20 Principle asserts that a minority of causes, inputs, or effort usually lead to a majority of the results, outputs, or rewards.” – Richard Koch – Author, investor, strategist

The quote, “The 80/20 Principle asserts that a minority of causes, inputs, or effort usually lead to a majority of the results, outputs, or rewards,” originates from the acclaimed British author, entrepreneur, and strategist Richard Koch. This principle, also widely known as the Pareto Principle, suggests that in many aspects of business and life, a focused minority is responsible for producing the majority of results. In practical terms, Koch observed that 20% of activities typically lead to 80% of the value or outcomes—whether those are profits, happiness, or productivity.

Koch’s sharp insight into this pattern did not emerge in isolation. He built his career in environments where optimizing results and leveraging limited resources was essential. After earning an M.A. from Oxford University and an M.B.A. from The Wharton School, Koch launched his professional journey with the Boston Consulting Group, before becoming a partner at Bain & Company. There, consulting for leading global organizations, he recognized that the most significant outcomes often stemmed from a narrow selection of strategic moves or high-leverage initiatives.

Leaving Bain in 1983, Koch co-founded L.E.K. Consulting and became a serial investor and entrepreneur, with ownership in businesses such as Filofax, Plymouth Gin, Betfair, and FanDuel. Across these varied ventures, Koch repeatedly saw the 80/20 rule in action—whether identifying the most profitable customers, streamlining operations, or focusing on the few core products that drove sales.

About Richard Koch

Richard Koch (born July 28, 1950) has become a globally recognized voice on strategy, entrepreneurship, and the science of effectiveness. Beyond his consulting work and private equity investments, Koch has authored several influential books, most notably The 80/20 Principle, which has sold over a million copies and been translated into 35 languages. His writing popularized the application of the Pareto Principle beyond economics, demonstrating its practical relevance for business, personal development, and lifestyle choices.

Koch’s personal journey reflects the core lesson of his message: by identifying the vital few factors that matter most, and minimizing time on the trivial many, individuals and organizations can multiply their effectiveness and reward. He has credited his mastery of this principle as the key to amassing significant wealth and achieving a form of early retirement, allowing him the freedom to invest, write, and speak across the world.

Today, Koch’s 80/20 Principle stands not just as a tool for efficiency but as a transformative lens for reimagining how we approach challenges, prioritize resources, and strive for lasting success.

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Strategy Tools: Pareto (80/20) analysis

Strategy Tools: Pareto (80/20) analysis

Pareto (80/20) analysis - illustrative example

Pareto Analysis is a statistical technique for decision making that is used for selecting a number of tasks that produce significant overall effect.1 It is based on the Pareto Principle (the 80/20 rule) which states that by doing 20% of the work you can generate 80% of the benefit of doing the whole job. The Pareto Analysis is named after Vilfredo Pareto, an Italian economist who lived in the late 19th and early 20th centuries. In 1897, he presented a formula that showed that income was distributed unevenly, with about 80% of the wealth in the hands of about 20% of the people.2

The figures 80 and 20 are illustrative; the Pareto Principle illustrates the lack of symmetry that often appears between work put in and results achieved. For example, 13% of work could generate 87% of returns. Or 70% of problems could be resolved by dealing with 30% of the causes. The sum of the two numbers does not need to add up to 100 all the time.

The following conclusions are illustrative of potential Pareto outcomes2:

  • 80% of customer complaints arise from 20% of your products or services.
  • 80% of delays in schedule arise from 20% of the possible causes of the delays.
  • 20% of your products or services account for 80% of your profit.
  • 20% of your sales-force produces 80% of your company revenues.
  • 20% of a system’s defects cause 80% of its problems.
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Global Advisors | Quantified Strategy Consulting