30 May 2015

DEFINITION of ‘Drip Pricing’
A pricing technique in which only part of a product or service’s price is advertised, with the total amount only provided at the end of the buying process. Drip pricing may initially withhold mandatory fees, such as local hotel taxes or booking fees, or may not include add-ons that are required to use a product or service.

The price listed in a newspaper advertisement, in an email, or on a website may not be what a good or service ultimately costs the consumer. Companies would rather show a lower price (and later explain that mandatory fees will make things look more expensive) than scare away a customer with sticker shock.

Drip pricing is frequently associated with the hospitality industry. Airlines may show the price of having a seat on a plane, but may exclude baggage fees, seating fees, taxes, and other costs that consumers associate with being part of the typical travel experience. Hotels may show room pricing that does not include local taxes or resort fees, or may not include the cost of services such as access to the gym or pool.

Companies use drip pricing for products that may face heavy price competition. This is because consumers are most likely to shop around for the best price for these types of items. This creates an incentive for companies to try to show the lowest price possible, even if the price that they show is not what the consumer will ultimately pay. Companies may utilize this pricing approach in order to entice a customer into starting the purchase process, at which point the customer may not want to restart his or her search.

Regulators have not taken a firm stance on drip pricing, though consumers’ opinions may eventually force regulators to make a decision on whether to limit or ban the practice.

Covid-19 – Johns Hopkins University

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