Tech giants like Amazon and Facebook have lost sight of the people behind the data points. Antitrust regulation may be the best way to return empathy to tech.
Big Tech CEOs—Amazon’s Jeff Bezos, Apple’s Tim Cook, Sundar Pichai of Google, and Facebook’s Mark Zuckerberg—testified yesterday before the U.S. House Judiciary antitrust subcommittee. I don’t expect much to result from this hearing. Such gatherings are largely theatrical, and yesterday’s was frequently derailed by partisan questions around liberal biases. And then there’s the fact that U.S. antitrust efforts are only a shadow of their former self, narrowly focused on consumer pricing rather than general competitive and societal impact and a far cry from the time of the Standard Oil Company, U.S. Steel Corporation, and AT&T breakups.
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