Flipping the script on her traditional fireside chats proved invaluable for this CEO.
The coronavirus pandemic forced many companies—including my own—to shift from working in an office to switch to working from home. This new context in which we were operating forced me to evolve and grow as a leader. To a certain extent, I had previously relied on passing conversations and individual meetings to keep folks informed. In the office, I almost assumed people knew my thinking and intent via osmosis by simply from being in the same room. Once we were all remote, I realized that I had to become significantly more intentional and open with communications for the team. Also, like many other CEOs, I faced innumerable decisions and challenges that had to be addressed quickly.
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