GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
At a glance
Global Advisors built and operated a local inference capability across several generations of compute. The journey began with modest experimentation and developed into a heterogeneous platform serving large language models, embeddings, reranking, speech transcription, retrieval workloads and agent tools.
The work created direct experience of the difference between demonstrating a model and running inference as an internal service: hardware selection, memory limits, runtime compatibility, numeric stability, multi-accelerator communication, workload placement, capacity management, observability and operational recovery all became part of the design.
Maturity: operational platform capability, with continuing benchmarking, capacity planning and hardening across workload classes.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
The strategic requirement
External model services are useful, but they are not the right answer for every workload. Global Advisors wanted the ability to keep selected information and institutional method inside a controlled environment, manage recurring inference economics, experiment with open models, and integrate AI deeply into internal systems.
The objective was not blanket self-sufficiency. It was strategic choice. Workloads could be placed according to confidentiality, quality, latency, availability and cost instead of being forced through a single provider or infrastructure model.
That required answering practical questions:
- Which workloads genuinely benefit from local execution?
- How much usable capacity is created by a given memory and interconnect profile?
- Which runtime paths remain viable on different accelerator generations?
- How should interactive requests, batch retrieval and speech processing be separated?
- What operational burden is justified by sovereignty or cost advantages?
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
From experimentation to an estate
The platform evolved through successive stages rather than one procurement decision.
Early low-capability hardware established a blunt but valuable lesson: possessing accelerators is not the same as having useful modern inference capacity. A later workstation-class system made local model execution materially useful and exposed the trade-offs between model size, precision, context length and memory.
Dedicated retrieval compute then began separating background knowledge-processing work from ad hoc user interaction. Enterprise accelerator capacity enabled much larger models and long-context serving. A further expansion used a different accelerator class to add cost-effective capacity for general inference, embeddings, reranking and transcription.
The resulting architecture was intentionally heterogeneous. Different hardware generations, memory profiles and interconnects were assigned roles rather than forced into one homogeneous cluster abstraction.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
The platform pattern
We separated the estate into workload classes:
- Large-model serving: memory-intensive models distributed across tightly connected accelerators.
- General interactive inference: smaller and mid-sized models optimised for responsive day-to-day use.
- Retrieval support: dedicated embedding and reranking workers with bounded concurrency.
- Speech processing: transcription and speaker-separation workloads operated as a first-class knowledge-ingestion path.
- Experimentation: lower-friction environments where models and quantisation approaches could be evaluated before promotion.
We also avoided assuming that one serving runtime would be best for every combination. Runtime selection depended on hardware support, model architecture, precision path, context requirements, batching behaviour and operational stability.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
Difficult problems we had to solve
The implementation work spanned physical infrastructure and application integration:
- commissioned multiple generations of local accelerator systems;
- designed power, cooling and staged bring-up for high-density compute;
- analysed device placement, address-space pressure and processor-to-device locality;
- configured multi-accelerator tensor parallelism and peer communication;
- built reproducible containerised serving environments;
- aligned drivers, compute libraries, framework versions and runtime builds;
- created persistent model and compilation caches to reduce recovery time;
- tuned precision, cache allocation, block sizes and session length for long-context use;
- deployed separate workers for embeddings, reranking and speech processing;
- connected the serving layer to a model gateway, retrieval platform and agent workflows;
- implemented health checks, logs and repeat-request tests; and
- captured working compatibility patterns so a future upgrade would not erase hard-won knowledge.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
Difficult problems we had to solve
Nominal compatibility was not operational stability
One very large model loaded successfully and answered an initial request, but later requests caused low-level device failures. Investigation traced the issue to numeric overflow in a reduced-precision execution path on an older accelerator generation. Stabilisation required runtime-level anomaly handling and careful validation across repeated calls. A successful startup probe was insufficient evidence.
That experience changed the acceptance standard. A model is not supported because it loads; it is supported when it survives realistic repeated use, produces acceptable outputs, exposes predictable failure modes and can recover safely.
New software often leaves older hardware behind
Modern inference stacks increasingly optimise for recent accelerator features. The firm had to identify and preserve a viable full-precision path for older enterprise hardware rather than following default assumptions about newer numerical formats. This included controlling framework versions, build targets and runtime parameters that were no longer first-class in every upstream release.
Physical enumeration is a systems problem
Expanding a server with several external accelerators exposed power sequencing, riser power, firmware configuration, peripheral address windows, slot layout and root-complex balance. A powered device was not necessarily an enumerated or stable device. We used staged commissioning and topology inspection to distinguish power, link, allocation and software failures.
Queues shape throughput
Retrieval ingestion can create bursts of small embedding requests while interactive assistants need low latency and large-model serving consumes contiguous memory. Treating all traffic as equivalent led to contention. The platform therefore moved toward bounded worker pools, distinct service classes and capacity profiles that could change between interactive and batch periods.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
Controls and operating disciplines
Local inference increased control over data placement but did not remove the need for governance. The platform incorporated:
- centralised access through a gateway rather than direct, uncontrolled endpoints;
- workload-specific routing and allowlists;
- health checks that tested usable inference as well as process availability;
- explicit concurrency, timeouts and queue limits;
- versioned deployment configuration and cached artefacts;
- separation of experimental and operational paths;
- repeatability tests after runtime, driver or model changes; and
- honest service maturity records, including partially commissioned capacity.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
Results
Global Advisors moved from consuming AI as an external feature to operating inference as an internal platform capability. The estate supports real internal workflows, including agent execution, document retrieval, embedding and ranking, coding assistance, long-context analysis and meeting transcription.
The deeper result is accumulated judgement:
- how to match model and runtime to hardware rather than starting with brand preference;
- how precision and context choices translate into memory and reliability;
- how to keep mixed-generation compute useful;
- how to separate latency-sensitive and throughput-oriented work;
- where local execution creates strategic benefit and where an external service remains the better choice; and
- what evidence is required before calling an inference path operational.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
What we learned
Sovereign AI is an operating model, not a server purchase. Its economics include engineering time, power, capacity utilisation, upgrade discipline, monitoring and failure recovery. The strongest architecture is rarely “everything local”; it is a governed portfolio in which local and external capacity can each be used for the workloads they suit.
We also learned that infrastructure knowledge decays quickly unless preserved. A known-good combination of model, precision, runtime and hardware can become strategically valuable when upstream defaults change.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
Why this matters for leaders
The decision to operate local inference should start with workload and risk, not enthusiasm for hardware. Leaders should ask:
- Which data or intellectual property requires stronger placement control?
- Is demand steady enough to justify owned capacity?
- Which capabilities must remain available if an external provider changes terms or service levels?
- Can the organisation operate a heterogeneous platform safely?
- How will models be benchmarked, promoted, monitored and retired?
- What is the hybrid routing strategy when local capacity is constrained?
The strategic value lies in preserving choice while understanding the true operating burden.
GA AI Case Study – Migrating to an AI-ready knowledge and collaboration platform
Note
Global Advisors does not perform technical AI implementation or systems integration for clients. However, we have worked on architecting and implementing AI at a deep level in our own business since the beginning of 2024. This allows us to provide grounded AI strategic and architectural advice based on a deep hands-on knowledge of AI. We work with clients to build strategies, business and operating models to win in an AI enabled world. We help them make architectural and partner choices for implementation and work with them to change their businesses in response.
