Due Diligence

“To create something exceptional, your mindset must be relentlessly focused on the smallest detail.” – Giorgio Armani – Design icon

Giorgio Armani, widely acknowledged as one of the most transformative figures in twentieth-century design, epitomises the principle that true excellence is achieved through obsessive attention to detail. This quote captures the ethos that defined his rise from humble beginnings in Piacenza, Italy, to global dominance in luxury fashion.

Armani’s design philosophy, anchored in modernity, simplicity, and timeless sophistication, is the product of a painstaking process. He pioneered the unstructured jacket, stripping away traditional padding and lining to achieve effortless elegance—a concept that necessitated precision in tailoring and fabric selection. His working process has always been one of distillation: removing the superfluous to reveal the essential, with every stitch, seam, and cut scrutinised for perfection.

This relentless focus on detail is not merely aesthetic. For Armani, quality is the root of style, distinguishing enduring design from fleeting fashion. He famously declared that “the difference between style and fashion is quality”—a conviction visible in his restrained palettes, expert drape, and revolutionary silhouettes. Colleagues and clients note that Armani would spend hours refining proportions, reviewing fabrics under different lights, and perfecting the fit to ensure each garment “lives” on its wearer.

His leadership style reflects the same philosophy. Armani built a fiercely loyal team, involving his sister and nieces in the business, and entrusted collaborators with significant autonomy—provided they shared his obsession with craftsmanship and consistency. His pursuit of detail extended to every aspect of the organisation, from product to brand experience.

The Person: Giorgio Armani

• Born: 1934, Piacenza, Italy
• Career highlights: Founded Giorgio Armani S.p.A. in 1975; revolutionised both men’s and women’s tailoring; expanded into interiors, cosmetics, and hospitality; celebrated as an architect of understated luxury and timeless elegance.
• Armani’s aesthetic is often described as “forceless,” a deliberate balancing act of strength and softness, visibility and subtlety.
• Maintains a humble personal profile, often referring to himself as the “stable boy” of his empire, yet continues to personally oversee design direction.
• His garments—particularly his iconic suits—became synonymous with quiet confidence, worn by leaders, artists, and actors globally.

Leading Theorists on the Subject of Detail and Excellence

The intellectual lineage underpinning Armani’s obsession with detail and excellence spans several disciplines:

• Charles Eames (Design): Famous for the principle “The details are not the details. They make the design,” Eames’ philosophy resonates strongly with Armani’s approach. Both believed that genuine quality emerges from patient refinement.

• Shigeo Shingo & Taiichi Ohno (Operations – Toyota Production System): Their principle of kaizen (continuous improvement) and jidoka (automation with a human touch) underpin the idea that every process—whether in manufacturing or design—demands rigorous attention to minor failures and adjustments for excellence.

• Steve Jobs (Product Design): Jobs was reputed for his fanatical attention to detail, famously insisting that the inside of Apple devices—circuit boards unseen by customers—should be as beautifully designed as the exterior. Like Armani, Jobs viewed detail as the foundation of user experience and brand integrity.

• Antoine de Saint-Exupéry (Literature & Design): Author of The Little Prince and aviator, he asserted, “Perfection is achieved, not when there is nothing left to add, but when there is nothing left to take away.” Armani’s process of stripping away superfluity mirrors this minimalist ideal.

• Coco Chanel & Yves Saint Laurent (Fashion): Both contemporaries of Armani, they held the belief that lasting style is the outcome of subtlety, refinement, and restraint, rather than ostentation—a direct parallel to Armani’s pursuit of understated luxury.

Legacy

Armani’s insistence that exceptional outcomes arise from relentless focus on detail endures not only as a maxim for fashion, but as a universal lesson in craft, leadership, and business. His body of work, rooted in patient observation, continuous refinement, and respect for the essentials, stands as a testament to the enduring power of detail as the heartbeat of exceptional achievement.