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Global Advisors’ Thoughts: Getting the Balance Right

Global Advisors’ Thoughts: Getting the Balance Right

By Kate Barnes

I am a working mother, as are many of my friends and past colleagues. Naturally we often debate the challenges of getting the balance between work and family right.

Personal circumstances vary widely and have a big impact on the choices one has, but my solution has been to work on a part-time basis. I have been lucky enough to do so for the past seven years and to me it seems like an excellent compromise. Yet there are many times when it feels like balance is the last thing I am achieving – in fact, I have the distinct feeling that I am failing on every front – my kids, my husband, and my boss, colleagues or direct reports, all want more of me.

Perhaps the truth is that I want too much. I want to be stimulated, challenged and to feel like I am adding value in the work place, but I also want to see my children more than the average, full-time working mother.

Many working mothers have made decisions involving changes to their working day in order to manage the work-family balance better. Unfortunately, I have found that one of the biggest issues is that one cannot simply decide on an approach, agree it with your employer, and then settle into whatever routine that entails. You might agree an arrangement to work 5, or 6 or 7 hours a day, or 30 hours a week, or to arrive at work early and leave by 3 or 4pm. But in most jobs, you will have to consider the balance equation on a daily basis, sometimes multiple times a day. Is today the day I give more to work because there is a demanding deadline and everyone else is working late, or is it the day I give more to my child, because he is receiving an award at school or swimming in a gala?

And often the call has to be made taking into consideration not only what is happening today, but also looking at where the pendulum fell yesterday, or last week, or over the past couple of weeks.

As with any decision there are consequences, even if at first they are unforeseen. In the early stages of my career, I like many, was an idealistic youngster with dreams of holding a very senior, leadership position. I was ambitious, and some might say that I had much of what it takes to achieve my goal. Some years down the track I was being interviewed for a prospective job and the potential employer noted from my CV that the achievements in my career (or lack thereof) were not in line with my academic record, and he wondered why this was. I can’t remember what my response was, but I know I knew the answer. I even knew at exactly which point in my career the upward trajectory slowed. It was the day I was working at a large corporate, and I asked for flexitime. I negotiated that on two afternoons a week, I would be allowed to leave at 2pm and I would make up the time in the evening, after my young children were asleep.

Shortly thereafter, when a potential internal move to a new position was being discussed I was informed that I could not be considered for the role as I was “part-time”.

This was a wake-up call.

Read more at http://www.globaladvisors.biz/thoughts/20170719/getting-the-balance-right/

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Strategy Tools

Strategy Tools: Profit from the Core

Strategy Tools: Profit from the Core

Extensive research conducted by Chris Zook and James Allen has shown that many companies have failed to deliver on their growth strategies because they have strayed too far from their core business. Successful companies operate in areas where they have established the “right to win”. The core business is that set of products, capabilities, customers, channels and geographies that maximises their ability to build a right to win. The pursuit of growth in new and exciting often leads companies into products, customers, geographies and channels that are distant from the core. Not only do the non-core areas of the business often suffer in their own right, they distract management from the core business.

Profit from the Core is a back-to-basics strategy which says that developing a strong, well-defined core is the foundation of sustainable, profitable growth. Any new growth should leverage and strengthen the core.

Management following the core methodology should evaluate and prioritise growth along three cyclical steps:

Management following the core methodology should evaluate and prioritise growth along three cyclical steps

Focus – reach full potential in the core

  • Define the core boundaries
  • Strengthen core differentiation at the customer
  • Drive for superior cost economics
  • Mine full potential operating profit from the core
  • Discourage competitive investment in the core

For some companies the definition of the core will be obvious, while for others much debate will be required. Executives can ask directive questions to guide the discussion:

  • What are the business’ natural economic boundaries defined by customer needs and basic economics?
  • What products, customers, channels and competitors do these boundaries encompass?
  • What are the core skills and assets needed to compete effectively within that competitive arena?
  • What is the core business as defined by those customers, products, technologies and channels through which the company can earn a return today and compete effectively with current resources?
  • What is the key differentiating factor that makes the company unique to its core customers?
  • What are the adjacent areas around the core?
  • Are the definitions of the business and industry likely to shift resulting in a change of the competitive and customer landscape?

Expand – grow through adjacencies

  • Protect and extend strengths
  • Expand into related adjacencies
  • Push the core boundaries out
  • Pursue a repeatable growth formula

Companies should expand in a measured basis, pursuing growth opportunities in immediate and sensible adjacencies to the core. A useful tool for evaluating opportunities is the adjacency map, which is constructed by identifying the key core descriptors and mapping opportunities based on their proximity to the core along each descriptor. An example adjacency map is presented below:

Adjacency Map

Redefine – evaluate if the core definition should be changed

  • Pursue profit pools of the future
  • Redefine around new and robust differentiation
  • Strengthen the operating platform before redefining strategy
  • Fully value the power of leadership economics
  • Invest heavily in new capabilities

Executives should ask guiding questions to determine whether the core definition is still relevant.

  • Is the core business confronted with a radically improved business model for servicing its customers’ needs?
  • Are the original boundaries and structure of the core business changing in complicated ways?
  • Is there significant turbulence in the industry that may result in the current core definition becoming redundant?

The questions can help identify whether the company should redefine their core and if so, what type of redefinition is required:

Core redefinition

The core methodology should be followed and reviewed on an on-going basis. Management must perform the difficult balancing act of ensuring they are constantly striving to grow and reach full potential within the core, looking for new adjacencies which strengthen and leverage the core and being alert and ready for the possibility of redefining the core.

Source: 1 Zook, C – 2001 – “Profit From The Core” – Cambridge, M.A. – Harvard Business School Press
2 Van den Berg, G; Pietersma, P – 2014 – “25 need-to-know strategy tools” – Harlow – FT Publishing

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Fast Facts

The use of full absorption or average costing in asset-intensive industries with under-utilisation can lead to self-defeating pricing strategies

The use of full absorption or average costing in asset-intensive industries with under-utilisation can lead to self-defeating pricing strategies

Non-conformance costs can distort pricing decisions The use of full absorption or average costing in asset-intensive industries with under-utilisation can lead to self-defeating pricing strategies

  • The use of full absorption or average costing in a manufacturing environment with under-utilisation can lead to self-defeating pricing strategies
  • The increase in price to cover costs results in volume decreases – lowering factory utilisation and increasing unit production costs. This is the start of the utilisation-pricing “death spiral”
  • Costing according to factory utilisation – partial absorption costing – offers the opportunity to be more strategic about costing and utilisation
  • “Unabsorbed” costs can be targeted through OEE and volume improvements. At the same time, the “disadvantage” of having a large factory is normalised and pricing can compete with more fully-utilised factories
  • A recent manufacturing client saw 60% of unit costs arise from factory under-utilisation – sub-optimal OEE levels (non-conformance), low volumes and work-centre bottlenecks contributed to the utilisation gap
  • These principles can apply to any asset-intensive business – for example banking
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