Physical distance also creates psychological distance, making it more difficult to connect on an emotional level.
The COVID-19 crisis has more people working from home than ever, accelerating a trend that was already well established. The main driver of the push to remote work in the past was organizations wanting to attract and retain top talent that asked for the option. Even before the pandemic, surveys showed that 80% of employees would work from home at least part of the time if they could. And now, many that have been forced to have their staff function remotely during this crisis will have a powerful reason to continue to do so. Global Workplace Analytics estimates that an organization can save $11,000 per employee per year on average from savings on office space, furniture, electricity, and parking. One major issue, however, remains. Engaging staff, making them feel appreciated and part of the organization, has always been a struggle. Having their people working remotely will only accentuate this problem and require new, finely honed people skills. Here are seven ways to lead with emotional intelligence:
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